Digitizing sales order management

Background: Siri Seeds is a multi-million dollar seed manufacturing and distribution company with its sales operations spread across India, On average they receive 100,000 orders from 3,000+ dealers in a year and it has become cumbersome for the management to approve, track and dispatch received orders and manage inventory efficiently.

Sales Process: Like most of the businesses, Siri seeds have a unique sales process which starts from receiving an order from their customer, upon receiving based on the credit limit and inventory availability, the received order shall be approved partially or completely. On every approval received against an order, the supply chain team shall accommodate full dispatch or generate multiple partial dispatches optimizing inventory. An invoice shall be raised against each dispatch and all such invoices raised against an order received have to be reconciled. This workflow has to be tailored and accommodated into the proposed order-to-cash solution

Pain-Points: 

• Sales Orders – Sales personnel are always on the move and they need a mobile app to generate orders from remote places with a single click of a button.
• Approval & Credit Limit – Management find it difficult to track consolidated orders received and make data-driven approval based on the customer dues
• Inventory Management- Production planning teams do not have real-time visibility over inventory and often leads to product overstock and outages.
• Sales Workforce Performance – Management often find it difficult to set and track sales goals, monitor regional, team, and individual performance
• Product (Hybrid) Lifecycle Mapping – Capture and continuously monitor activities of product sowing to harvest, yield rate, and farmer management
• Real-time Reporting and Dashboards – Business is dependent on human-generated excel reports which turned out to be stale data by the time aggregated.

Solution: The proposed solutions solution tracks sales, stock, and order fulfillment as well as ensuring all processes and people in-between are kept informed and up-to-date. Multi-region hybrids pricing and discounts empowered the sales workforce with curated product catalogs that boosted overall sales.

• Mobile Apps – Employees are empowered with the offline-first mobile app to generate, view, and track sales orders from the field and share order real-time updates with customers.
• Partial and Full Approval – Sales director’s office has a custom workflow to approve an order partially or fully based on the customer credit status and optimize bad debt.
• Inventory Optimization – Supply-chain team have real-time updates over regional and warehouse level stocks, accommodate and track partial order fulfillment optimizing inventory.
• Work-force Monitoring –  Performance monitoring helps business set and monitor OKRs at the regional, team, and individual level along with field-force geo-location tracking.
• DIY Analytics Engine – Stakeholders are enabled with drag-and-drop powerful dashboards to create reports on their own and share across users facilitating unprecedented collaboration

Reference: https://play.google.com/store/apps/details?id=com.voltuswave.siriseeds&hl=en